Conversational Marketing: Just A Band-Aid For Bad Customer Service?

September 13th, 2007

TechnologyHere’s an article about some “new” form of marketing / advertising called “conversational marketing.” I’m not as cynical as the author - I do want to have a conversation with many corporations I buy products from - but most of the time, they don’t seem interested in talking to me.

gopage Read the rest of this entry (653 words await you)