http://www.webomatica.com/wordpress/2007/03/10/my-macbook-and-the-apple-genius/ Movie Reviews, iPhone App Reviews, and Tech Commentary by Jason Kaneshiro Sat, 20 Mar 2010 17:57:36 -0700 http://wordpress.org/?v=2.9.2 hourly 1 http://www.webomatica.com/wordpress/2007/03/10/my-macbook-and-the-apple-genius/comment-page-1/#comment-29273 Circuit City Is Toast » Webomatica - Technology and Entertainment Digest Fri, 16 Jan 2009 18:39:46 +0000 http://www.webomatica.com/wordpress/2007/03/10/my-macbook-and-the-apple-genius/#comment-29273 [...] The customer service at the Apple Stores is tops. I popped in there last weekend to get my iPhone checked out. I made a Genius Bar appointment online. They tell you when to show up. When I got to the store, one of the employees checked me in. I waited about 10 minutes and then got hands-on attention. It’s more like checking into a hotel than anything else. And the key positive of talking with an Apple Genius is their calm, collected demeanor, which certainly comes in handy when talking to people with problems. They don’t make you feel like an idiot who can’t use technology. I also had a very positive experience getting my MacBook hard drive repaired. [...] [...] The customer service at the Apple Stores is tops. I popped in there last weekend to get my iPhone checked out. I made a Genius Bar appointment online. They tell you when to show up. When I got to the store, one of the employees checked me in. I waited about 10 minutes and then got hands-on attention. It’s more like checking into a hotel than anything else. And the key positive of talking with an Apple Genius is their calm, collected demeanor, which certainly comes in handy when talking to people with problems. They don’t make you feel like an idiot who can’t use technology. I also had a very positive experience getting my MacBook hard drive repaired. [...]

]]> http://www.webomatica.com/wordpress/2007/03/10/my-macbook-and-the-apple-genius/comment-page-1/#comment-3824 The MacBook Is Fixed » Webomatica - tech, movies, music blog Mon, 12 Mar 2007 00:40:21 +0000 http://www.webomatica.com/wordpress/2007/03/10/my-macbook-and-the-apple-genius/#comment-3824 [...] this is the last post about my Apple MacBook hard drive failure (previous posts here, here, here, and here). I got a call from the Apple Store this morning saying it was ready for me [...] [...] this is the last post about my Apple MacBook hard drive failure (previous posts here, here, here, and here). I got a call from the Apple Store this morning saying it was ready for me [...]

]]> http://www.webomatica.com/wordpress/2007/03/10/my-macbook-and-the-apple-genius/comment-page-1/#comment-3823 webomatica Mon, 12 Mar 2007 00:11:16 +0000 http://www.webomatica.com/wordpress/2007/03/10/my-macbook-and-the-apple-genius/#comment-3823 Yeah... I'll have to post once more about this subject as I just got a call from the Apple Store that they were done replacing the case. Sweet! It got fixed sooner than I thought it would. Yeah… I’ll have to post once more about this subject as I just got a call from the Apple Store that they were done replacing the case. Sweet! It got fixed sooner than I thought it would.

]]> http://www.webomatica.com/wordpress/2007/03/10/my-macbook-and-the-apple-genius/comment-page-1/#comment-3819 MG Siegler Sun, 11 Mar 2007 23:37:07 +0000 http://www.webomatica.com/wordpress/2007/03/10/my-macbook-and-the-apple-genius/#comment-3819 Good to hear that you got your issue resolved. My girlfriend had an issue with her MacBook as well a few months ago and the Genius Bar crew handled it in a couple days free of charge, so she was very pleased. Good to hear that you got your issue resolved. My girlfriend had an issue with her MacBook as well a few months ago and the Genius Bar crew handled it in a couple days free of charge, so she was very pleased.

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